Frequently Asked Questions
Everything you need to know about curating your dream home with LiberNovo.
What materials are used in LiberNovo furniture?
We prioritize sustainability and durability, using FSC-certified hardwoods, premium recycled textiles, and non-toxic finishes to ensure your home remains both beautiful and safe.
How long does shipping take for large furniture items?
Standard delivery for large items typically takes 7 to 14 business days. You will receive a tracking number and a scheduled delivery window from our white-glove logistics partners.
Do you offer a warranty on your decor and furniture?
Yes, all LiberNovo furniture pieces come with a 2-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture returns.
Can I request fabric swatches before purchasing?
Absolutely. We offer complimentary swatch kits for our upholstered collections so you can see and feel the quality of our fabrics in your own lighting before making a commitment.
Do you provide assembly services?
Many of our larger pieces include optional White Glove Delivery, which features professional assembly and removal of all packaging materials for a hassle-free experience.